What it does on its own, and what waits for you.
How we handle your data and your customers' data, in plain English. The legal version is our Privacy Policy.
You set the rules before anything goes live.
Inside those rules, Argus gets on with the work. Outside them, it stops and asks a person.
Runs on its own
- Answers your customers from the information you approved.
- Sends the reminders and follow-ups you set up, at the times you chose.
- Saves the details of each enquiry to your sheet or CRM.
Waits for a person
- A question your information doesn’t answer goes to your team. It is never guessed.
- A new answer it suggests is added only when you approve it.
- Outreach it drafts is sent only after you approve it.
- Anything that costs money or can’t be undone.
Every change has a name and a time.
Each change to your settings is saved as a version you can go back to. Each time someone on our team or yours opens your conversations or downloads your data, it is recorded. Your settings history is in your account, and you can ask us for the rest at any time.
Your data stays yours.
The conversations, enquiries and bookings belong to your business. We build, host and run the system; you own what goes through it.
- While you are with us
Your system runs in its own container, with its own database and credentials. Nothing is shared with another client. It is hosted by IONOS in the United States.
- Every hour
Your conversations are backed up every hour, and everything else every night. Backups are encrypted before they leave our servers and kept for up to 30 days.
- Any time
The owner can download everything we hold for the business, in one file, from their account.
- If you leave
We keep your data for 30 days so you can take a copy. Then it is deleted.
We don't:
- Store payment card details.
- Keep passwords or keys in our code.
- Sell your data, or share it for anyone’s marketing.
- Record your calls. Call recording is off.
You can ask us to:
- See the personal data we hold about you.
- Correct it if it is wrong.
- Withdraw your consent for us to use it.
- Ask us to delete it.
Email h.juhair@argusaisolutions.com, our Data Protection Officer. We reply within 10 business days.
Ask us anything about your data on the call.
30 minutes, no commitment. Within 2 working days you get a free one-page Process Map: the three processes to automate first, the hours they take today, and a fixed quote.
Book a 30-minute callFrom call to live
- 01Discovery call30 minutes. We map the processes you want off your plate and the apps you already use.
- 02Set the rulesWe build the rules for each process. You approve how it works before anything goes live.
- 03Connect your appsCalendar, WhatsApp, website chat, and Google Sheets or your own CRM.
- 04Live48–72 hours for most systems. 5–7 days for full integrations, 1–2 weeks for voice agents, 2–4 weeks for custom builds.