For Aesthetic and Medical Clinics

Your front desk should be with patients, not paperwork.

Argus runs the routine work behind your clinic: intake and consent forms, staff onboarding, approvals, follow-ups and every enquiry, after hours included. You set the rules and approve anything outside them.

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Why aesthetic and medical clinics use Argus

A clinic runs on work the patient never sees: intake and consent forms, new staff setup, discount approvals and follow-ups. Argus does that work to your rules, and answers patient enquiries at night from your own treatments and prices. Your front desk starts the day with it done, not a backlog.

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Behind the front desk

The work behind the front desk, automated.

Arcadia builds the processes behind your clinic, scoped to how you already run it. Built, hosted and run for you.

Staff onboarding and offboarding

Setup checklists for new consultants and therapists, training sign-offs, and access removed the day someone leaves.

Approvals and handovers

Package discounts and exceptions routed to the right person for a clear yes or no, with shift handover notes kept in one place.

Intake paperwork

Intake and consent forms collected before the visit, checked for gaps and filed, instead of chased at the front desk.

Follow-ups and reporting

Course follow-ups and rebooking prompts sent on time, with a daily view of room use and no-shows.

How patient recall runs · How intake forms run · How no-show follow-up runs · Arcadia · Home and Commercial Services · Education / Tuition Centre · F&B Industry · About Argus

How it works

A patient books a consultation for Saturday. On Thursday Argus sends the intake and consent forms, on Friday it chases the missing answers, and the signed copies are filed before they walk in. A package discount above your limit goes to the manager for a yes or no.

Built For Aesthetic and Medical Clinics

Patient messages, answered too.

01

After-hours booking

Patients messaging at night get a real answer and a real appointment slot, not a voicemail.

03

Appointment reminders

Reduces no-shows with automated confirmation and reminder messages.

02

Service & pricing questions

Trained on your actual service list, answers accurately instead of a generic script.

04

Multi-channel

Phone, WhatsApp, and website chat, one system, one calendar.

Common Questions

What work can Argus take off our hands?

Arcadia builds the processes behind the front desk: staff onboarding and offboarding, approvals, intake paperwork, follow-ups and reporting. We scope each one to how your clinic already works on a 30-minute call, then build, host and run it.

Can it actually book appointments into our clinic calendar?

Yes. It offers real free slots from your connected calendar and confirms the booking in the same conversation. For clinic systems such as Clinic Assist or Plato, we check compatibility on the call first.

What happens after hours or on weekends?

Argus handles it the same way as during business hours: it answers, qualifies and books inside the rules you approve. Anything outside those rules waits for your team.

Does it know our services and pricing?

We build a custom knowledge base from your service list, FAQs, and policies before it goes live, so answers are specific to your clinic, not generic.

How long does setup take?

48–72 hours from sign-off for most systems. Arcadia builds take 2–4 weeks.

Which clinic process should be automated first?

Pick the task your team repeats most often by hand each week, such as chasing forms or compiling the day's numbers. We map it on the scoping call.

Show us what your front desk does by hand.

30 minutes, no commitment. Within 2 working days you get a free one-page Process Map: the three processes to automate first, the hours they take today, and a fixed quote.

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From call to live

  1. 01Discovery call30 minutes. We map the processes you want off your plate and the apps you already use.
  2. 02Set the rulesWe build the rules for each process. You approve how it works before anything goes live.
  3. 03Connect your appsCalendar, WhatsApp, website chat, and Google Sheets or your own CRM.
  4. 04Live48–72 hours for most systems. 5–7 days for full integrations, 1–2 weeks for voice agents, 2–4 weeks for custom builds.
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